The Inkomati-Usuthu Catchment Management Agency (IUCMA) has issued an urgent warning to all water users, partners, municipalities, and stakeholders within its jurisdiction regarding an increase in scam activities involving individuals and entities falsely claiming to represent the Agency.

According to a media statement released on 13 May 2026, the Agency has become aware of incidents where unauthorised individuals and companies have approached water users while impersonating IUCMA officials. These scammers have falsely claimed authority to collect money, conduct inspections, or provide services on behalf of the Agency.

Important Notice from IUCMA

The Agency has emphasised that:

• All official communication, billing, compliance engagements, and site inspections are conducted only by authorised IUCMA officials carrying valid identification.
• No third party is permitted to provide services, issue instructions, or conduct inspections under the name of the IUCMA without formal written confirmation from the Agency.
• Former contract workers or internship participants whose engagements with the Agency have ended are not authorised to represent IUCMA in any capacity.

Safety Tips for Stakeholders and Water Users

The IUCMA strongly advises stakeholders to:

• Verify the identity and credentials of anyone claiming to represent the Agency before engaging with them.
• Avoid making payments or providing documents or site access to individuals whose authority cannot be confirmed.
• Report suspicious approaches, communications, or activities immediately.

Ongoing Scam Awareness Campaign

As part of its commitment to protecting stakeholders and ensuring transparent governance, the IUCMA Communications and Marketing Division will continue issuing formal scam alerts to municipalities, Water User Associations, sector stakeholders, and the public.

The Agency will also publish Scam Alert Notices on its official communication platforms to improve public awareness and reduce the risk of fraud.

Verification and Reporting

Members of the public are encouraged to verify suspicious activity or confirm the legitimacy of individuals claiming to represent the Agency through the official IUCMA contact channels below:

• Telephone: 013 753 9000
• Website: www.iucma.co.za

The IUCMA remains committed to protecting the public against fraudulent activities while upholding the highest standards of accountability, integrity, and service excellence.