Appointment of Debt Collection Agency for Recovery of Outstanding Balances

Appointment of Debt Collection Agency for Recovery of Outstanding Balances

Date: 30 July 2025
To: All IUCMA Customers

The Inkomati-Usuthu Catchment Management Agency (IUCMA) would like to inform its customers that, due to significant unpaid balances, we have appointed an external debt collection agency — Hahn’s Collections Services — to assist with the recovery of outstanding amounts.

Hahn’s Collections Services was appointed through a transversal contract issued by the National Treasury. The contract between IUCMA and Hahn’s Collections Services became effective on 1 April 2025.

We would like to assure all customers that payments should continue to be made to the official IUCMA bank account, as reflected in your customer account statements.

Should you have any questions or require further information, please do not hesitate to contact us. We are here to assist you throughout this process.

Issued by:
Mr. M Mongane
Chief Executive Officer
Date: 31 July 2025

Approved Customer Notice Hans Collection Service

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The purpose is to ensure that the nation’s water resources are protected, used, developed, conserved, managed and controlled as defined in section 80 of the National Water Act (NWA) since its establishment.

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